Today many fraudsters take advantage of new technologies to falsify data and create non-existent brokers in order to steal from inexperienced users.
If you read the following criteria and feel identified, analyze your situation and report it.
How to find out if I am a victim of
a broker or investment fund (scam)
If you are experiencing any of the criteria you are about to read below, even if only one, be suspicious and check all the data you can about your broker.
- You receive incentives or gifts for inviting other people.
- The broker promises you great benefits, sometimes even when the markets are losing.
- The broker asks you for personal documents, which you should never provide, such as photos of documents or the complete data of one of your credit/debit cards.
- Your broker helps you make the investment with which you earn capital from the beginning (this is the hook).
- You must pay with crypto-currencies and you are not given any other method of payment.
To help you they ask you to install a remote control application (Anydesk, Teamviewer...).
- You are under pressure to make quick decisions through calls and messages.
- Your consultant opens and closes the operations for you.
- You start to lose and your broker insists that you deposit more money to avoid losing your investment.
- You cannot withdraw the money. The broker makes excuses of any kind (technical, legal, administrative...).
- To withdraw your deposit you have to pay more money, either in the form of commissions, invented taxes (generally a UK tax), because you have a loan with the broker (as if it were a bank), etc. This is the most common strategy used by scammers to steal more money before disappearing.
- You want to close your account and insist on offering you more profit, or a bonus (they put a part of it as a gift if you invest more).
- The communication with your broker is bad as soon as you decide to withdraw the money: he doesn't answer your messages and/or calls, emails, etc.
- It can happen that, if you are already aware of having suffered a scam, you are contacted by "lawyers" and/or "agencies" with the promise of recovering your money. Be wary of them, as they may be part of the same scam.
- The Bank of Spain (Phishing) will write to you guaranteeing the operation of the broker through other banks. You must pay attention to the email they write, do not trust only the name.
- The broker "disappears".
What to do if I'm being scammed?
You must be prepared to face the situation in the best possible way. Read these tips.
The most important thing is to stay calm and take your case to experts, don't try to solve it alone because it could be worse, scammers have your personal information and are professionals in these situations.
Report the fraud to your bank so they can block suspicious payments on your account. If you have used a credit card, apply for a new one, and block the current one.
Contact Bitnovo so we can review and block unsubmitted requests.
Collect as much evidence and information as you can to prove the scam: emails, phone records, WhatsApps, 'screenshots', etc.
Cut off all contact with the broker.
Report your situation to the police. Even if you have not invested much money, the broker has your personal data and can use it, impersonating you, for illegal purposes.
Who can you turn to?
In Spain, for example, there are several mechanisms.
Technological Investigation Unit of the National Police
Police unit whose objective is to stop new forms of online crime.
Contact them by completing this form:
Office of Internet Security/National Institute for Cybersecurity
They offer support by their specialized technical team through the mail:
Text adapted from the web: https://www.brokeronline.es/5-peores-brokers-scam/victimas-de-brokers/